Privacy Policy
Last updated: March 2026
1. Information We Collect
CatchOneTV.net (“CatchOneTV”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
By accessing or using the CatchOneTV website or services, you agree to the practices described in this Privacy Policy.
Personal Information
When you purchase a service or contact support, we may collect:
- Name, email address, phone number, payment information, and order details.
This information is used only to provide services and customer support.
Technical Information
We may automatically collect technical data including:
- IP address, device type, browser type, operating system, access times, and pages visited.
This information helps us improve performance and security.
2. How We Use Your Information
- Processing service purchases
- Delivering IPTV access credentials
- Improving platform performance
- Preventing fraud and abuse
- Providing technical support
- Communicating service updates
We do not sell or rent personal information to third parties.
3. Payment Security
Payments on CatchOneTV may be processed through secure third-party payment providers.
Accepted payment methods include:
- Credit cards
- PayPal
- Cryptocurrency
To prevent fraud and comply with customer protection standards, certain transactions may require 3D Secure authentication, identity verification (KYC), and additional fraud prevention checks.
4. Cookies and Tracking Technologies
CatchOneTV uses cookies and similar tracking technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
Users may disable cookies through their browser settings, although some features of the website may not function properly.
6. Data Security
We implement reasonable technical and organizational security measures to protect personal data.
- Encrypted communications
- Secure hosting infrastructure
- Fraud monitoring systems
However, no method of internet transmission is completely secure.
7. Data Retention
Personal data is retained only as long as necessary to:
- Provide services
- Resolve disputes
- Prevent fraud
- Comply with legal obligations
8. Children's Privacy
CatchOneTV services are intended for users 18 years or older. We do not knowingly collect personal information from minors.
9. Changes to this Policy
CatchOneTV reserves the right to update this Privacy Policy at any time. Updated versions will be published on this page. Continued use of the service indicates acceptance of the updated policy.
10. Contact
If you have questions regarding this Privacy Policy, please contact us:
- Support Page: https://catchonetv.net/contact
- WhatsApp Support: https://wa.me/212708014790
Customer support is available 24/7/365.